JAIBB Question : Organization and Management (OM) Jun 2015
THE INSTITUTE OF BANKERS, BANGLADESH (IBB)
Banking Diploma Examination, June 2015
______
JAIBB
Organization & Management (OM)
Time: 3 hours
Full Marks: 100
Pass Marks: 50
[NB: The figures in the right margin indicate full marks. Answer any five questions. ]
1. (a) 'Management means different things to different people' -- Discuss. 6
(b) What are the functions and objectives of management? 7
(c) To what extent management principles can be considered as universal? 7
2. (a) Define organizational behaviour. 4(b) What are the functions and objectives of management? 7
(c) To what extent management principles can be considered as universal? 7
(b) State the essential elements of organizational behaviour. 8
(c) ' We are born in organization, live in organization and also die in organization.' Explain the statement in the light of the pervasiveness of organization. 8
3. (a) Define training. 4
(b) Describe the various methods of internal and external training for manager development. 8
(c) Discuss the importance of training evaluation. What factors should you consider while evaluating a training program? 8
4. (a) 'Conflict is a part of organizational life and may occur within the individual, between individuals, between the individual and the group, and between groups. -- Discuss. 8
(b) What are the sources of confilicts? 6
(c) Mention the ways of managing conflicts in an organization. 6
5. (a) What is meant by span of supervision? 5
(b) Discuss the factors determining the optimum span of souupervision. 5
(c) What is the theory of Graicunas? What are its practical value? 10
6. (a) Discuss the importance of motivation in management. 5
(b) Describe Hersberg's hygiene theory. 8
(c) Discuss the nonfinancial ways of motivation. 7
7. (a) What is staffing? 5
(b) Explain the functions of personnel management in regard to recruitment, selection an pacement. 10
(c) On what factors does job-satisfaction of emplyees depend? 5
8. (a) 'Management is coordination'- Explain. 6
(b) Discuss the relations of coor with other mana functions. 8
(c) Make differences between direction and coordination. 6
9. (a) What is meant by goal of organization? 5
(b) What are the key elements would you consider to set the effective goal in your
organization? 10
(c) Mention the benefits of goal. 5
10. Write short notes on any four of the following:- 5x4 = 20
(a) Information technology;
(b) Critical Path Method;
(c) E-Commerce and M-Commerce;
(d) Just in teme;
(e) Outsourcing;
(f) Green Banking;
(g) Standing Plans.
Category: JAIBB Question, Organization And Management
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