95th JAIBB Business communication question 2022
THE INSTITUTE OF BANKERS, BANGLADESH (IBB)95th Banking Diploma Examination, 2022JAIBBBusiness Communication (BC)Subject Code : 102
Time—3 hoursFull marks - 100Pass marks-50
(NB. The figures in the right margin indicate full marks. Answer any five questions in English)
Marks
1. (a) What is he importance of USD in business? 5
(b) Why has the value of USD increased abnormally in Bangladesh and what are the Measures BB has taken to control it? 15
2 (a) What are the important types of commercial advertisements? 5
(b) Elucidate the fact that commercial advertisements play a vital role in business Communication. 15
3. (a) How does teamwork contribute to your success as a branch manager? 5
(b) Describe the different steps you can take to seen your bank successfully. 15
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4 (a) What is the importance of persuasive letters? 5
(b) Write a persuasive letter to a prospective customer of your bank trying to convince him about the new deposit scheme. 15
5. (a) What are the qualities of good report?
(b) Write a report on a meeting recently held in your bank Proposing collateral free loans for the poor.15
6. (a) What is a circular letter?
(b) Write a circular letter as a 'Branch Manager' announcing as ‘Incentive Award for the best employee as regards punctuality, Prompt service, good manners and hard work.
[Please turn over]
7 (a) What are the things that you have to keep in concern before opening a bank account?
(b) Suppose, you are transferred to the head office. Now as the previous manager, write a letter to the newly posted manager informing him of the most challenging aspects of your previous position.
8(a) What importance do calendars and diaries bear in banking activities?
(b) Draft a work order from the part of your bank to printers for printing calendars and diaries for the next year. 15
9 (a) What are the key features of a welcome address in a seminar session?
(b) Suppose, a customer has complained to the bank that a cheque issued by him has been dishonored despite sufficient balance in his account. Now, draft a persuasive reply with a valid reason.
10. Write short notes (any four) : 5x4=20
(a) Memorandum
(b) Corporate Social Responsibility
(c) Leaflets and Brochures
(d) RTGS and EFT
(e). Security for Loan
(f) Feedback
Category: Business communication, JAIBB Question
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