JAIBB Organization and Management Question November 2017
THE INSTITUTE OF BANKERS, BANGLADESH (IBB)
Banking Diploma Examination, November, 2017
JAIBB
Organization and Management (OM)
Time—3 hours
Full marks—100
Pass marks—50
[N.B. Answer any five questions.]
(a) “Management is universal social process.”—Explain.
(b) Why management is called the science of attaining efficiency?
(c) Explain the “Management role theory” in developing management.
2. (a) Define objectives.
(b) State the methods of setting objectives.
(c) Is goal a plan?
(d) How does a decision tree help a manager to take decision?
3. (a) Explain operational planning.
(b) How we can acquire flexibility in planning?
(c) What are the bases on which a bank manager take decision?
4. (a) Indicate the differences between recruitment and selection.
(7) Show the types or classifications of interview.
(c) State the important aspects of the system approach to staffing.
5. (a) Discuss the factors affecting the determination of wages.
(b) Why incentive plan do not work?
(c) How strategy are prepared by using SWOT matrix?
6. (a) Define organizational behaviour and state its importance.
(b) What are the goals of organizational behaviour?
(c) What are the factors influencing organizational behaviour?
7. (a) What Is business environment?
(b) Explain the reason of considering internal environment in business.
(C) To what extent political environment is important to the development of a country and why?
(b) Explain the reason of considering internal environment in business.
(C) To what extent political environment is important to the development of a country and why?
8. (a) What do you mean by organizational conflict?
(b) What are the sources of conflicts?
(c) Discuss the different types of conflict management styles.
9. (a) What is motivation? Discuss its importance in management.
(b) Compare and contrast the MASLOW’S and HERZBERG’S theories of motivation.
(c) To What extent and how is money an effective motivator?
10. Write short notes on any four of the following:— 5
(a) McGregor’s theory X and Y;
(b) Job analysis;
(c) Communication process;
(d) Unity of direction;
(e) Co-ordination;
(f) Frustration.
Category: JAIBB Question, Organization And Management, Organization And Management
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